Privacy Policy

PRIVACY POLICY
Updated 12 February, 2021

1. PURPOSE

This Privacy Policy (the “Policy”) describes how we collect, use, share, transfer, and disclose your personal information when you visit or make a purchase from hampsteadfood.co.uk. Hampstead Food & Drinks is committed to protecting the privacy of its users and the information that you share in connection with your use of Hampstead Food & Drinks website.

2. SCOPE

This Privacy Policy applies to information we collect when you use our website. Hampstead Food & Drinks may provide additional notices through our website in addition to these practices or provide you additional choices about how Hampstead Food & Drinks may process your Personal Information. If you have any questions about this Policy, please contact at [email protected]

3. TRANSPARENCY/NOTICE—TYPES OF PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT

By submitting information, including Personal Information, through our website, you agree to the terms of this Privacy Policy, as well as our Data Processing Agreement, Cookie Policy, and any other documentation referenced herein. If you do not agree, you should discontinue use of the website immediately.

We may change the provisions of this Policy at any time and will indicate when changes have been made by revising the date at the top of this Policy. We encourage you to review the Policy whenever you access the website to make sure that you understand our information collection, use, and disclosure practices. When we make material changes to this Policy, we will provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice on the website or by sending you an email. We may notify you in advance.

4. TYPES OF PERSONAL INFORMATION WE COLLECT

4.1. Information That you Provide to Us
We will collect information that you provide to us when you use the website, such as when you (1) make a purchase; (2) participate in promotions; (3) send questions or comments through the website, email, (4) fill out surveys; or (5) otherwise communicate with us or other users through or about the website. We will also collect information when you sign up for marketing emails, and other opportunities through Hampstead Food & Drinks. Information collected may contain personal information such as your name, email address, billing and contact information, and other identifying information you may provide to Hampstead Food & Drinks (“Personal Information”). Aggregated, non-personally identifying information is not your personal information. We may use aggregated, non-personally identifying information to operate, analyze, improve, and optimize our website and services.

4.2. Information We Collect About your Use of Our website
Hampstead Food & Drinks automatically records certain information about your use of the website. Hampstead Food & Drinks uses a variety of technologies to collect this information, including persistent and session cookies, web beacons, and pixel tracking technology. The information we collect includes number of log-ins, actions taken, data displayed or clicked on (e.g., UI elements, links), and other login information (e.g., browser type, IP address, date and time of access, cookie ID, referrer URL, etc.). We use this information to analyze trends, track users’ movements around the website, gather demographic information about our user base as a whole, and better tailor our website to our users’ needs. For example, we may use “Pixel Tags” in the provision of our website to you. Pixel Tags are tiny graphic images with a unique identifier that are used to track online movements of web users. Pixel Tags are embedded invisibly in Web pages. Pixel Tags also allow us to send email messages in a format users can read, and they tell us whether emails have been opened to ensure that we are sending only messages that are of interest to our users. We also use analytics tools to collect information regarding your service usage to improve our website.

Hampstead Food & Drinks may collect automated error reports in the case of software malfunction; such may be reviewed to help resolve problems with the Hampstead Food & Drinks website.

4.3. Information We Collect from Third Parties
Any Personal Information that Hampstead Food & Drinks may obtain from other third-party sources will be processed by Hampstead Food & Drinks in accordance with this Policy and all applicable laws. We may add this information to the information we have already collected from you via our website in order to improve the website we provide to you.

4.4. How We Use The Information We Collect
We use your Personal Information in connection with providing you with the website and website features. Here are some examples of how we use your information:

• To provide, develop, and enhance the website;
• Provide and deliver the products and services you request, process transactions, and to send you related information including confirmations and invoices;
• To respond to feedback and monitor security of the website;
• To verify Individual identity;
• To provide users with promotional communications, materials, and other third-party information;
• To enforce our terms or rights under any agreement between you and Hampstead Food & Drinks; and,
• To perform any other action deemed necessary by Hampstead Food & Drinks in its provision of the website, interactions with you, or any other third party.

We may also store information locally on your device, for instance in your local cache. Hampstead Food & Drinks reserves the right to review any information to help resolve problems with our website or to ensure compliance with our Terms of Service.

5. THE LEGAL BASIS ON WHICH WE COLLECT YOUR PERSONAL INFORMATION

Hampstead Food & Drinks collects and processes your Personal Information on the basis of different legal grounds, depending on the nature of the Personal Information being provided and the type of processing involved, as follows:

5.1. Performance of a Contract
Some of the Personal Information processed by Hampstead Food & Drinks is performed on the basis that it is necessary for the performance of our agreement with you, or in order to take steps at the request of the user prior to entering such an agreement.

5.2. Legitimate Interest
A second ground relied upon by Hampstead Food & Drinks for other types of processing of your Personal Information is that it is necessary for the purposes of legitimate interests pursued by Hampstead Food & Drinks. Such legitimate interests will include where Hampstead Food & Drinks sends you marketing about our products, where we believe you have a reasonable expectation that we will perform a particular type of processing on your behalf, or where such processing is strictly necessary for fraud detection and prevention. Hampstead Food & Drinks will only rely on such a ground where an assessment has been performed balancing the interests and rights involved and the necessity of the processing in order to provide our services, products and features to you.

5.3. Compliance with a Legal Obligation
A third ground relied upon for certain types of processing is that it is necessary in order to allow Hampstead Food & Drinks to comply with a legal obligation. An example of this would be where Hampstead Food & Drinks is required to retain business records for fixed periods of time in order to comply with local legal requirements.

5.4. Consent
Finally, in certain limited situations, Hampstead Food & Drinks relies on your consent in order to process your Personal Information. Where Hampstead Food & Drinks requires your consent in order to collect and process certain Personal Information, we seek your consent at the time of provision, and such processing will only be performed where consent is secured. For example, if you no longer want to receive marketing materials from us based upon your Personal Information, there are a number of options available to you. If you wish to opt out of a particular marketing email from Hampstead Food & Drinks, you may do so by clicking “unsubscribe” (or an equivalent action) where applicable. Please note that this will only opt you out of that particular marketing campaign. You can also access and adjust your marketing communications subscriptions from your account dashboard or contact us to do so. We will comply with your request as soon as reasonably practicable, and in accordance with applicable laws.

6. SHARING YOUR INFORMATION

We may share your information as follows:

With Other Users. We may share information about you, your interactions with the website, Content you post, or other similar information with other users of our website.

With Other Hampstead Food & Drinks website. We may share information about you, your interactions with the website, or other similar information with other Hampstead Food & Drinks website, including those of which you are not a user.

With Third Parties. We may share information about you with third parties, whether designated by you, or with other third parties including our service providers, business partners, and other organizations as we may choose.

With Service Providers. We may share your Personal Information with third parties, such as vendors and service providers who provide assistance with billing, payment processing, marketing, data analytics support and service associated with our website, including any provision of goods through our website.

With Business Partners and Affiliates. We may share your Personal Information with our channel partners, subsidiaries, affiliates, join ventures, or any other company, to fulfill obligations and requests, to deliver support, and to provide users and our customers’ users with information about Hampstead Food & Drinks. Hampstead Food & Drinks does not control how a business partner may use your Personal Information. Our business partners are responsible for managing the use of Personal information collected in these circumstances.

For Compliance with laws and for other legitimate business purposes. We may share your Personal Information when we believe disclosure is necessary or required by law, due to corporate restructuring, change of control, regulation or regulatory action, to protect users, the integrity of the website, and to defend or exercise our legal rights. We may also disclose your Personal Information when it may be necessary for other legitimate purposes as reasonably determined by Hampstead Food & Drinks.

And Generally. We may share information with the general public, such as your name, username, profile picture, and any Content you post.

7. EMAIL COMMUNICATION

We may send you emails, including marketing, promotional, and third-party related communications. You may opt out of these emails at any time by unsubscribing or selecting this option through our website. Note that you may need to opt out from each Hampstead Food & Drinks marketing campaign individually. Despite your election, we may still be required to send you service-related communications, including any updates to our terms of service or this Policy.

8. COOKIES AND FLASH LSO

You may instruct your browser to stop accepting cookies at any time or set your browser to prompt you before accepting cookies. Please consult your browser’s settings for further technical information. If you do not accept cookies, you may not be able to use all portions or functionality of the website. We may, or our third parties may, use “Flash Cookies,” to store your preferences for volume control or to personalize certain video features. Flash Cookies are different from browser Cookies because of the amount and type of data and how the data is stored. Cookie management tools provided by your browser will not remove Flash Cookies.

9. INFORMATION FROM SOCIAL NETWORKING SITES

If you provide information through social networking sites such as facebook, google, or any other site we support, we may receive information from that site. Any information we receive may be dependent on the privacy settings you have with that site, so please consult that site’s privacy and data practices. We will not be responsible for any practices of that social networking site.

10. FEEDBACK

We may publish any feedback we receive from you. We may identify you by your first and last name and may also indicate your home city. We may post any feedback on the website from time to time. If you make any comments on a blog or forum associated with Hampstead Food & Drinks, you should be aware that you have no reasonable expectation of privacy and that any Personal Information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs and forums.

11. RETENTION, MODIFICATION, OR DELETION OF YOUR INFORMATION

Generally, Hampstead Food & Drinks will retain user personal information for as long as needed to provide you our website. We may retain certain user Personal Information indefinitely, unless you request its deletion. For example, we don’t automatically delete inactive user accounts, so unless you choose to delete your account, we will retain your account information indefinitely or as long as allowable by law, whichever comes first.

If you would like to cancel your account or delete your user Personal Information, you may do so in your user account, but we may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements before any such deletion. After an account has been deleted, certain data, will remain. However, we will delete or deidentify your Personal Information, including your email address, by associating them with an anonymous user. When we delete any information, it will be deleted from the active database, but may remain in our archives.

12. RIGHTS OF EEA USERS (OR SIMILAR INTERNATIONAL AREAS)

Information, including information collected in the European Economic Area (“EEA”) may be transferred, stored and processed by us and our service providers in the United States and other countries whose data protection laws may be different than the laws of your country. We will protect your Personal Information in accordance with this Privacy Notice wherever it is processed and take appropriate steps to protect the information in accordance with applicable laws. These steps include obligations to both Hampstead Food & Drinks and you, which are set forth in our Data Processing Agreement, which your use of the website is subject to, and which can be reviewed here. If you live in the European Economic Area, or a similar international area, you may have additional privacy rights available to you under applicable laws. Your rights may include: (1) Right not to provide or withdraw consent at any time (2) Right to access the Personal Information that you provided Us (3) Right to erasure Personal Information that We hold about you (4) Right to object to the processing of your Personal Information (5) Right to opt out of marketing communications and (6) Right to correct any of your Personal Information.

13. DATA PROTECTION OFFICER

Hampstead Food & Drinks has appointed a Data Protection Officer to ensure continued commitment to privacy and security practices. For further information please contact Us at [email protected]

14. THIRD PARTY SERVICES

The website may contain links to third party websites and services. When you click on a link to any other website, location, or service you will leave our website and go to another site or service and another entity may collect data from you. We do not control and are not responsible for such third-party websites or services. Third party services are for your convenience only, and we do not recommend, screen, review, or have any control over the actions taken by these third parties. Your use of these services is solely your choice and decision. Please review every third-party website or service you visit or use, including those that you interact with through Our website.

15. YOUR THIRD PARTIES

If you decide to invite a third party to create an Account, we will collect your and the third party’s names and e-mail addresses, as well as any other relevant information in order to send e-mail and other communications to the third party. We may maintain this information indefinitely in our database and may also use this information to help us establish networks of contacts, document relationships, facilitate referrals, and improve our website. We may also use this information to show you and other users that you may know each other or have shared contacts. We rely upon you to obtain whatever consents from the third party that may be required by law to allow us to access and upload the third party’s names and e-mail addresses as required above.

16. SECURITY

Hampstead Food & Drinks is committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. We also require you to enter a password to access your Account information. Please do not disclose your Account password to unauthorized people. You are solely responsible for all actions or disclosures of your information or any access to your Account. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while Hampstead Food & Drinks uses reasonable efforts to safeguard your Personal Information, Hampstead Food & Drinks cannot guarantee its absolute security.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time and for any reason. We will endeavour to provide you advanced notice of such updates, but you are ultimately responsible for consulting this Privacy Policy regularly for any changes. Continued use of our website shall indicate your acknowledgement of such changes and agreement to be bound by the terms of such changes. If you do not agree, you should immediately discontinue your use of the website.